Zirtek.ie Privacy Policy

We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let You know why we are requesting the information) and tell You if we want to pass the information on to anyone else.

We will hold Your personal information on our systems for as long as You use the service You have requested, and remove it in the event that the purpose has been met, or, in the case of a personalised service You no longer wish to continue Your registration as a personalised user.

Where personal information is held for people who are not yet registered but have taken part in other UCB services (e.g. competitions), that information will be held only as long as necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the relevant data protection legislation.

If You have consented on a UCB site that Your information may be used to allow UCB to contact You for “service administration purposes”, this means that UCB may contact You for a number of purposes related to the service You have signed up for. For example, we may wish to provide You with password reminders or notify You that the particular service has been suspended for maintenance.

We will not contact You for promotional purposes, such as notifying You of improvements to the service or new services, unless You specifically agree to be contacted for such purposes at the time You submit Your information on the site, or at a later time if You sign up specifically to receive such promotional information.

UCB collects personally identifiable information from Web site visitors only when it is voluntarily provided. On the registration screen, we clearly label which information is required for registration, and which information is optional. You will also be given a choice about whether or not You want to receive e-mail information.

When UCB receives personally identifiable information, we may use it for reasonable business purposes, just as non-Internet businesses do. It might also be used for compiling data and analyses to understand and serve our customers’ needs.

When You are using a discussion or message board on our Web sites, You are posting a message and Your user name, which is available for all registered users to see. You should not post any information You want to keep private to a discussion board or other public forum on our Web sites.

We may also ask You to provide additional information such as Your email address if You want to obtain additional services or information, or to resolve complaints or concerns.

The ‘information padlock’ signpost

The ‘information padlock’ signpost has been devised by the Office of the Information Commissioner, for use by organisations that request personal information.
Wherever the signpost appears, UCB will provide an explanation of why the information is requested, or will give directions to where such an explanation is provided.

4. Sensitive Data

The collection and use of Sensitive Data carries with it special obligations and responsibilities in order to maintain the data’s security, integrity and privacy.

5. Combining Data

We may create combined data about all visitors to our Web sites for product development and improvement activities. We also use it for market analysis. We may provide information from our Web sites in combined form, with any personal identifying information removed, to third parties.

When combined health information is provided, we pool it from many individual records and strip it of any data that could be used to identify an individual before it is used.

Depending on our agreement with the third parties, we may or may not charge for this information

6. Third Parties

UCB may pass Your Personal Data to Third Parties, some of which may be located in countries outside of the EEA; however whenever we do this, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer Your personal information to countries that have been deemed to provide an adequate level of protection for personal information by the European Commission
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal information the same protection it has in Europe.
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal information shared between Europe and the US.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Companies and People Who Work for Us: We sub-contract with other companies and individuals to help us provide services. If You are a healthcare professional, we may validate Your professional credentials and other information against databases that list licensed healthcare professionals. These companies and individuals may have limited access to some of the personal information we maintain about our users.

Other companies may collect information on our behalf through their sites. This occasionally incorporates the use of frames on the site that will not show the URL You are visiting in the browser address window. We require all such companies to comply with the terms of our privacy policies, to limit their access to any personal information to the minimum necessary to perform their obligations, and not to use the information they may access for purposes other than fulfilling their responsibilities to us.

We use our best efforts to limit the use of other companies in areas where sensitive data may be involved. Where such third parties act as processors of such information on our behalf, we require that they comply with the sections of the relevant data protection legislation that apply to such processing.

• Business Transfers: If we transfer a business unit (such as a subsidiary) or an asset (such as a Web site) to another company, we will require them to honour the terms of this Privacy Policy.
• Legal Requirements: We may release information when we believe release is required to comply with law or regulation, or if the release may be necessary to prevent the death or serious injury of an individual.

7. Security

We have put in place appropriate procedures to safeguard and help prevent unauthorised access, improper use, alteration, unlawful or accidental damage and accidental loss, and to maintain the security of the information we collect online. In addition, we limit access to Your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Users 18 and under

If You are aged 18 or under, please get Your parent/guardian’s permission beforehand whenever You provide personal information to the UCB’s website. Users without this consent are not allowed to provide us with personal information.

9. Links

UCB websites may have links to other websites. Please be aware that if You access any other, non-UCB sites (“Other websites”) from our sites, You may enter sites that are not governed by the laws and regulations of the Republic of Ireland. UCB is not responsible for the content of any other websites that You may access from our websites. This Privacy Policy only applies to UCB’s Irish websites.
You should read the Privacy Policy at each website that You visit after You leave one of our sites. UCB is not responsible for how other websites treat Your privacy, once You leave a UCB site.
UCB is not responsible for the data collection and use practices of other companies, entities or individuals to which our website may link.

10. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information:

• Request access to your personal information
• Request correction of your personal information
• Request erasure of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information
• Right to withdraw consent

If you wish to exercise any of the rights set out above, please contact us using the details provided below.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if Your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with Your request in these circumstances.

We may need to request specific information from You to help us confirm Your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact You to ask You for further information in relation to Your request to speed up our response.

11. How to contact UCB

You have the right, free of charge, to access, modify or delete Your data at any time by accessing the system where available, or by contacting us by e-mail.

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If You have any questions about this privacy policy, including any requests to exercise Your legal rights, please contact the DPO using the details set out below.

Data Protection Officer
Email: dataprivacyie@ucb.com